Balanced Scorecard Basics...
The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to...Maintenance KPI...
1. Time taken to answer maintenance calls • Time from call for maintenance to time of repairing. • You should maintain work log to summarize this rate. 2. % of preventive...Quality KPI...
Quality KPI 1. The percentage must do it again – rework • The rework rate is number of defect products must be rework as requirements. • This rate reflects the loss of the...Productivity KPI...
KPI-Productivity 1. Company productivity • Formula: Total sales turnover / total employee. • You should compare this rate of your company to competitors in same business...Order management KPI...
Order management KPI 1. The value of the minimum order: • The minimum value at which you signed a new order to ensure that the rate of profits set. • Check regularly rates...Material management KPI...
Material management KPI 1. Using norm of materials • Using norm of materials is number of material and other accessory in a product. • Set the level to help you manage...E-marketing KPI...
E-marketing KPI 1. The rate of new visitors: • Formula: new visitors / total visitors. 2. Rate of return of the old visitors: • By tracking this rate, you can see how your...Advertisement KPI...
Advertisement KPI 1. The cost of advertising on the 1000 target audiences: • You should calculate your costs for each different channels to determine the effectiveness of each...Promotion KPI...
Promotion KPI 1. The rate of sales in promotion period and before the promotion. If the numbers of promotion are low that will demonstrate your product is not attractive or media...Public relations KPI...
Public relations KPI 1. Effective PR items, press releases: • This rate reflect the media agencies has posted the text messages are effective or not? • With each article PR,...
